Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we collect details you share voluntarily. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also gather payment details when you place orders, though these are processed securely with our payment partners.

For our corporate clients, we may collect extra business information such as company registration details, preferred delivery timings, and budget constraints. This helps us deliver a service tailored to your business needs.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your needs, and communicating about your service requirements.

We also utilize information to enhance our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

MossRidgeHarbor respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who support our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it solely for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards. This includes safe data storage, encrypted communications, and restricted access to personal information inside our organization.

Although we deploy robust security measures, no online transmission method is entirely secure. We regularly update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, update, erase, or limit how your information is used.

To exercise these rights, please contact us using the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

Our site employs cookies and related technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.

You can manage cookie preferences in your browser settings. Note that turning off certain cookies could impact how the site works. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party sites or services. This privacy policy covers only MossRidgeHarbor and our site. We are not accountable for the privacy practices of external sites.

We advise examining the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or applicable laws. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about the way we handle your information, please reach out to us.